Specialized Solutions

Voice/IP Telephony

Communicating with clients, employees, and other business associates is imperative in today's competitive environment. To that end, the management of your telecommunications is fundamental to optimal business communication. SWTL-E.A. can tailor a comprehensive and strategic solution for your company. We can provide an experienced specialist to manage your telecommunications and IT services. Whether you need a business telephone system, or any other communications service, we are well versed in all available voice technology including VOIP, Hosted Services and Traditional PBX.
 
We also offers a whole range of solutions for Call and Contact Centers focused on setting up, solving, improving, and revitalizing the Call/Contact Center. SWTL-E.A.’s solutions have been installed and tested in Call/Contact Centers all over Kenya, responding to some of the most demanding requirements of the modern Contact Centers. Our recording solution is totally integrated with the CRM Optimizer allowing telephone conversations to be recorded using two different methods:
 

Software Engineering/Web Development & Upgrades

If you are looking for a way to harness your data and transform it into useful, useable information, then look no further. SWTL-E.A. and its principals have worked with a wide range of organizations to successfully deliver business intelligence consulting, training and products that have helped to drastically improve business performance. SWTL-E.A. understands that the task of implementing business intelligence solutions can be a daunting one, which is why we exist. We provide the knowledge and expertise of a leading and well-established Business Intelligence consultancy, whilst working closely with you to deliver tailor-made solutions, on time and to budget.

Mechanical Heating & Cooling Systems

From office building installations to specialized computer and industrial environments, we offer a full selection of solutions and upgrade services for various systems. In addition, we offer multiple levels of planned maintenance support for all our services for Furnaces, Air Conditioners, Air Cleaners/Filters, Water Heaters, and Thermostats to maximize your refrigeration and cooling system investment.

Fire Suppression Systems

1.FM-200 Extinguishing Systems
FM-200 waterless extinguishing system offers a fast and effective way to detect and extinguish a fire. It prevents extensive fire damage and minimizes combustion by-products. It does not cause collateral damage or downtime, making it an ideal protection solution.
 
2.FM-200
FM-200 is the most widely used Halon Replacement. It is an affordable fire protection solution with systems costing a fraction of the assets being protected.
3.Suppression Detection and Controls
SWTL-E.A. offers different Control Panels to meet every need. Whether you are protecting one room or a whole campus of buildings we provide conventional and addressable control equipment to fit your requirements.
4. SmartOne Detector Features:
A SmartOne device offers rapid alarm response and Fail-Soft operation.  Fail-Soft operation combats unlikely communication link failure between the Control Unit and the individual detector; if a failure were to occur, the detector would operate as a standard alarm point on a conventional type zone circuit.
 

5. AlarmLine Linear Heat Detection
It is a unique fire and Overheat Detection System that is suitable for all types of dusty, hazardous, vibrating and/or inaccessible applications.

6. VoiceEvacuation
SWTL-E.A. also provides emergency voice evacuation system for notification to occupants during emergency events.

ICT Outsourcing

One of Kenya’s Unique and Affordable Outsourcing Service.  SWTL-E.A.’s new ICT Outsource service offers customers an entirely new and highly effective concept in the management of ICT. The Outsource IT service will give your organization an advanced, technical and functional edge on the competition with the cost reduction factor.

ICT Outsource is an affordable, reliable and exceptional service that provides security policies which are the core concern today and will inevitably boost the future shape of your business.

Outsource IT increases efficiency and focuses on your core business. Our competitive hardware, software, networking and technology infrastructure ensures your business success. The solution is packaged as 5 independent products each forming a building block of a complete managed IT service. The 5 components of the IT outsource services are:
1.    Service management
2.    Managed Desktop Solutions
3.    Managed Server Solutions
4.    Advanced Server Support Solutions &
5.    Managed Email Facility

Hardware Repairs, Maintenance and Contract Support

One of Kenya’s Unique & Affordable Outsourcing Service. Spiceworld Technologies Limited's new ICT Outsource service offers customers an entirely new and highly effective concept in the management of ICT. The Outsource IT service will give your organisation an advanced, technical and functional edge on the competition with the cost reduction factor.

ICT Outsource is an affordable, reliable and exceptional service that provides security policies which are the core concern today and will inevitably boost the future shape of your business.

Unified Communications: Collaborate Anytime, Anywhere

Simplify business processes that depend on human interaction. Cisco Unified Communications solutions help close the productivity gap created by globalization. By using the intelligence of the network for context and collaboration, your organization can move with greater speed and agility. Employees, business partners, and customers can connect in real time and conduct business across multiple work spaces. Cisco Unified Communications combine all forms of business communications into a single, unified solution for powerful new ways to collaborate, accelerate decision making, transform business processes and integrate applications.

Voice Solutions

Communicating with clients, employees, and other business associates is imperative in today's competitive environment. To that end, the management of your telecommunications is fundamental to optimal business communication. SPICEWORLD can tailor a comprehensive and strategic solution for your company. We can provide an experienced specialist to manage your telecommunications and IT services. Whether you need a business telephone system, or any other communications service, we are well versed in all available voice technology including VOIP, Hosted Services and Traditional PBX.

WAN Optimization

Choosing the best WAN optimization solution can be a daunting challenge, given the fact that vendors use different architectures and implementations. How do you make a well-informed decision, maximize the benefits of WAN optimization, and minimize total cost of ownership (TCO)? As Packeteer and Cisco partners SPICEWORLD has extensive experience in WAN optimization solutions and our Certified Professionals will help you find the right solution tailored to the needs of your business.

Videoconferencing

No need to travel for managing business. Help your organization to save time and money by optimizing business communications environment with high-tech video conferencing equipments.

•     Telepresense
•    Cameras
•    Endpoints
•    Integrators
•    Sony
•    Polycom

At SPICEWORLD, we have a full range of High Definition & Standard Definition video conferencing systems. We offer Region wide installation services and most advanced Audio and Video Conferencing Products by all leading manufacturers including POLYCOM for Small, Medium and Large Conference Rooms. These Products are specifically engineered for Business, Educational, Medical and Judicial use.

 
 
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SPICEWORLD TECHNOLOGIES E.A LIMITED

MOMBASA OFFICE
P. O. Box 99017 - 80107
Sharaf House, Archbishop Makarios Close, Off Moi Avenue,Mombasa - Kenya

Tel:     +254 41 2224938, 2220230, 2223990
Wireless: +254 20 2319735/8
Fax:     +254 41 2220086
Cell:     +254 787 940892, +254 703 453850
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NAIROBI OFFICE
Vison Plaza, 2nd Floor Suite 18,
Mombasa Road
P. O. Box 52439 -00100 Nairobi

Tel: +254 20 2326415/6
Fax: +254 20 828921
Cell: +254 788 559021 +254 705 203402
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